Terms & Conditions

This Legal and Binding agreement between Client (named below) and DBrookeDesigns, hereinto refer to DBD will be effective beginning the date entered below upon signing and submitting electronically, and will be upheld in the court of law i.e. United States and Europe​​

EDITS AND REVISIONS

EDITS AND REVISIONS

Client shall be entitled to (3) minor revisions created by DBD. For multiple design packages, Client will be entitled to (3) minor revisions per design included in the purchased package. Client agrees, additional revisions beyond (3) will be billed a minimum of $20.00 each. Revisions do not include complete design change. After 5 business days, ANY revisions will be billed at a minimum of $20.00 each.

EDITS AND REVISIONS

COMMUNICATION

During the design process, Client agrees to abide by our Do Not Disturb policy which includes project status messaging (emails, text, direct messaging, etc.) and phone calls. At times the creative process goes beyond the estimated time frame. If DBD has any inquiries or expects there to be a delay in your project's completion you will be contacted via email or text. We typically do not contact you right after purchases unless further clarification is needed or until the first drafts are prepared. We communicate via email only at ask@destinyabrooke.com for paper trail purposes. Please allow 1-2 business days for a reply to your inquiry. Inquiries will not be responded to on the weekends. 

EDITS AND REVISIONS

TERMINATION

 DBD has the right to terminate any projects due to client misconduct in the form of violating section (3) of this agreement with any unprofessional or impolite communication. 

EDITS AND REVISIONS

PRODUCTION CALENDAR

 Client acknowledges the design project will not be placed on our production calendar until all required design project information has been successfully submitted. 

EDITS AND REVISIONS

REFUNDS

 DBD does not provide refunds for services that have been placed on our production calendar and design is in progress. DBD will only issue a refund for a design project that cannot be completed due to technical or production issues. Deposits and payments are 100% Non-Refundable.


Due to the fact that we provide a custom service, the time that it takes to create designs is non-refundable. Our time is valuable and so is yours so please communicate professionally and responsibly of your design expectations. Having buyers remorse or wanting to use another company instead is not a suitable means for a refund.


Once payment has been made to DBrookeDesigns, LLC, the project will begin in the time frame given to the client. It is advised that you give the project a realistic amount of time for completion for these reasons: revisions may be needed, it may be a peak in the orders received and prior work received may take longer than expected. We provide a suitable timeframe, however, there may be an additional business day or two needed before we can begin if it is a busy time.